Technical Bulletins

The Nortek Security & Control Family of Brands

LTE Firmware Requirements

Firmware Requirements for LTE Cell Radios 2GIG‐LTEV‐A‐GC2 – Alarm.com Verizon 4G LTE Cell Radio for GC2 The 2GIG-LTEV-A-GC2 4G LTE cell module requires FW v1.17 or newer to be installed on GC2 to work correctly. To update firmware on the GC2 panel, do the following: Order the 2GIG-UPDV: Easy Updater for GC2 Panel. Download 1.17 or … Continue reading LTE Firmware Requirements

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Powerline Adapters Discontinued

End-Of-Life Notice: Power Line Adapters The following products that were sold under the Comtrend brand have gone end-of-life (EOL). Please refer to the information below for details. Please note that Comtrend is not a Nortek Security & Control brand name. PDF: Download

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2GIG-GDR1-345: 2GIG Garage Door Remote Module Discontinued

2GIG Garage Door Remote Module Discontinued The 2GIG-brand 345 MHz Garage Door Remote Module has been discontinued (ref. 2GIG-GDR1-345). The remaining inventory is limited to stock on hand, when the stock is sold out they will no longer be available. An alternative to the 345 MHz 2GIG-GDR1-345, is the GoControl Z-Wave Garage Door Opener Remote … Continue reading 2GIG-GDR1-345: 2GIG Garage Door Remote Module Discontinued

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PB-2016-08-25: Thermostat Products Discontinued

Thermostat Products Discontinued 2GIG-Z-CT100 Z-Wave Thermostat End-of-Life Notification The 2GIG-Z-CT100 has been discontinued by our product vendor and will, therefore, be discontinued for new customer orders after the existing stock has been sold through. All 2GIG-Z-CT100 thermostats still for sale will receive the full 1 Year warranty coverage. Discontinued SKU: 2GIG-Z-CT100 Please use the GoControl … Continue reading PB-2016-08-25: Thermostat Products Discontinued

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TB-2016-08-24: Improvement to Wireless Consistency

Technical Service Bulletin: An Improvement to Wireless Consistency A very small percentage of installs with either 1.14.1 or 1.16 have experienced a loss of supervision (LOS). Customers who experience this issue should consider updating the affected panel. PRODUCTS New GC2 Panels with Firmware Version 1.14.0.1 or 1.16 – OR – Existing Installed GC2 Panels that … Continue reading TB-2016-08-24: Improvement to Wireless Consistency

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PB-2015-10-01: Change to Polished Brass Kwikset Lever Lockset

Nortek Security & Control Announces Change to Part Numbers for Z-Wave Polished Brass Kwikset Lever Electronic Lockset Effective immediately, Kwikset has made a change to the Polished Brass Lever-style Z-Wave Lock. The LEDO-style handle SKU (99120-004) has been discontinued and is being replaced by the Tustin- style handle SKU (99120-026). The Tustin-style handle is the … Continue reading PB-2015-10-01: Change to Polished Brass Kwikset Lever Lockset

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BASH Bug (a.k.a. ’Shellshock Bug’) Vulnerability Tested on eMerge e3 Series

BASH Bug (a.k.a. ’Shellshock Bug’) Vulnerability Tested on eMerge e3 Series

The Bash Bug / Shellshock Bug is a vulnerability that potentially affects most versions of the Linux® and Unix® operating systems and can have an adverse effect on some versions of Linux and UNIX that utilize the Bash programming component. Linear’s e3-Series eMerge system, which utilizes an embedded Linux operating system for its access control … Continue reading BASH Bug (a.k.a. ’Shellshock Bug’) Vulnerability Tested on eMerge e3 Series

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Technical Bulletins - November 5, 2014

TB-2014-07-24: Resolving Loading Issues with GC2 Demo App

Resolving Loading Issues with the 2GIG Go!Control Demo App PRODUCTS 2GIG Go!Control Demo App (Version 1.0 3 and earlier) ISSUE Users have reported application loading issues after installing the 2GIG Go!Control Demo app on mobile devices running Android OS (KitKat/ Version 4.4) SYMPTOM • The app doesn’t load after installation CORRECTIVE ACTION The new 2GIG … Continue reading TB-2014-07-24: Resolving Loading Issues with GC2 Demo App

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PERS-4200 Firmware & RA4200 Remote Access Upgrade Options

PERS-4200 Firmware & RA4200 Remote Access Upgrade Options

Linear’s PERS-4200 Personal Emergency Reporting System Console operates using firmware stored in its memory. The Console uses one firmware application to for Console operation, and a second firmware application for the Console vocabulary. The Console can be upgraded with new firmware releases when they become available. Upgrading the firmware is optional, but is usually recommended … Continue reading PERS-4200 Firmware & RA4200 Remote Access Upgrade Options

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Giving more PERS Cellular Service choices to Linear Dealers and Central Stations

Giving more PERS Cellular Service choices to Linear Dealers and Central Stations

To simplify the set-up and cellular equipment deployment, Linear is partnering with Telit/m2mAir – a leading Mobile Virtual Network Operator (MVNO) in the cellular service arena – to provide a turn-key service program for Central Stations and large PERS dealers. UMTS-3G SERVICE FAQs Q What does “UMTS-3G” stand for, and what Cell Network does it … Continue reading Giving more PERS Cellular Service choices to Linear Dealers and Central Stations

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JOIN US IN 2017

Nortek Security & Control is presenting at a number of trade shows this year. Please join us at a show near you!

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NEW FEATURE DEVELOPED

Please visit our Dealer Locator to verify your contact information is accurate. We're constantly making updates to serve you and your customers.

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